Product Security Vulnerability Disclosure

Any user or researcher may report a security vulnerability related to CODE27 products (device, firmware, mobile application and cloud services) by email:xiaovvsupport@macro-video.com

Reports may be submitted anonymously. If contact information is provided, we will acknowledge receipt within 7 business days.

To help us investigate, please include:

• Product name and model
• Description of the vulnerability and affected component
• Potential impact
• Steps to reproduce (if available)

XIAOVV AI will review the report and make reasonable efforts to communicate remediation progress.

Product Security Support Period

For XIAOVV AI , security updates will be provided for at least:Regular security updates and patches will be provided throughout the product lifecycle.

Security updates may include vulnerability fixes and security patches for the device, mobile application and cloud services.