Versand
Shipping
Orders are usually processed and shipped within 2 days of purchase. 72 hours after placing the order, you can check the specific logistics information of your tracking dog through the waybill number provided to you in our email. If you can't find it, please email us for help.
Delivery time in the U.S. 3-15 days.
Delivery time in Europe is 3-15 days.
Delivery time in Australia and New Zealand is 3-15 days.
Delivery time for Southeast Asian countries is 3-15 days.
Delivery time in the Middle East is 3-15 days.
Other countries are determined according to the capabilities of local transportation companies.
Our company uses all air freight to transport the goods for you, and local delivery uses local UPS or local express service companies.
Special reminder: Due to the impact of Covid-19, you may delay receiving the goods. We will ship in China as soon as possible, but the exact time you receive the goods depends on the impact of Covid-19 in your local area.
Do you ship internationally?
Xiaovv cameras are sold in more than 100 countries around the world. We ship from our warehouses in Germany, Italy and the USA, and international logistics in other countries.
This is a gift! Can I ship to another address of my home address?
Yes, of course you can ship to other U.S. addresses or addresses in other countries, but please make sure that the payment details match your bank.
How long will my order take?
Under normal circumstances, the order will be delivered within 3 to 15 days. Please rest assured that during busy periods such as Christmas, the safe time is as long as a week. Likewise, please prepare extra time before Christmas.
Can I add shipping instructions to the order?
Yes, you can add some shipping instructions when placing an order. We will do our best to meet your requirements.
what is the shipping date?
We ship within 72 hours after plaing the order.
Can I change the shipping address?
Yes, of course-before receiving the delivery confirmation, we will assist you to modify the delivery address by email or phone.
Is it free shipping?
We provide free shipping policies to the United States (except overseas islands), Germany, and Italy where we have established warehouses. Other regions have set up different postage rates according to the order amount. Remote delivery charges $19.99
Who pays the customs duties?
Customs duties are borne by the buyer.