Access Support Articles, Videos and Documentation
Resources always available to you: how-to articles and videos, manuals, and helpful tips on how to get the most out of your xiaovv products and services.
Ask the xiaovv Community
Share feedback, ask questions and learn more about xiaovv products.
Chat with us
For the best chat experience, we recommend using the latest version of Google Chrome or Mozilla Firefox. Escalation to live agent support is available to customers with an active xiaovv service plan or trial.
Access Support from the XiaoVV App
For personalized support specific to the xiaovv products you own, access Support from within the xiaovv iOS or Android App.Simply login to your xiaovv App, go to Settings, Support, then select the xiaovv product you would like support for.
9th Floor, Building No.22, TIANAN-TEP, Panyu Road North No. 555,
Panyu District, Guangzhou,
+86 186-1306-1813/ firstname.lastname@example.org (Pacific Standard Time 5:00 pm to 2:30 am, Monday to Friday)
DO NOTreturn items to office address. To return a product, start awarranty requestfirst.